CA Anti-Virus Plus Anti-Spyware gets our lowest score this year for their user interface (UI): beyond the most basic level, it's not as easy to use as it should be.
The advanced settings are hidden, and the basic settings aren't very intuitive.
We constantly had to use the help files to understand what each setting did, even though the navigation itself was simplified.
Moving in the same direction as a variety of other companies, the CA Antivirus UI is Flash-based. This means you'll often experience a "loading" dialogue every time you click into a new section.
We're not really sure why companies are taking steps that make their software actually slower to use with no benefit whatsoever. It's slow. It's annoying.
Because the main control panel was so simple, we often had to use the "advanced features" to get any real information. Even then, these hidden "advanced features" weren't all that advanced.
One reviewer commented that the advanced sections seemed to be almost tacked on after the fact to expand the UI (a poorly thought out design indeed).
Some of the features and sections are given alternate names, presumably to make things more user-friendly, but it just makes things more confusing.
For example, they use vague terms like "My Internet" and "Browser Protection" to lump multiple features together instead of using more direct terms like "Email" or "Antivirus".
It seems to us clearer labeling would make it easier for users; we found ourselves unsure what these things did 'til we'd clicked through, discovered we were in the right (or wrong place) and went on accordingly.
The most annoying aspect of the CA antivirus user interface is the lack of back buttons. For example, if one section has multiple tabs, and you click into that tab, the entire control panel becomes blocked with that open tab, making it impossible to just go back.
Instead, you're forced to close that section, then re-open the entire section again and start over: a poor UI design overall. Source pcantivirusreviews.com
The advanced settings are hidden, and the basic settings aren't very intuitive.
We constantly had to use the help files to understand what each setting did, even though the navigation itself was simplified.
Moving in the same direction as a variety of other companies, the CA Antivirus UI is Flash-based. This means you'll often experience a "loading" dialogue every time you click into a new section.
We're not really sure why companies are taking steps that make their software actually slower to use with no benefit whatsoever. It's slow. It's annoying.
Because the main control panel was so simple, we often had to use the "advanced features" to get any real information. Even then, these hidden "advanced features" weren't all that advanced.
One reviewer commented that the advanced sections seemed to be almost tacked on after the fact to expand the UI (a poorly thought out design indeed).
Some of the features and sections are given alternate names, presumably to make things more user-friendly, but it just makes things more confusing.
It seems to us clearer labeling would make it easier for users; we found ourselves unsure what these things did 'til we'd clicked through, discovered we were in the right (or wrong place) and went on accordingly.
The most annoying aspect of the CA antivirus user interface is the lack of back buttons. For example, if one section has multiple tabs, and you click into that tab, the entire control panel becomes blocked with that open tab, making it impossible to just go back.
Instead, you're forced to close that section, then re-open the entire section again and start over: a poor UI design overall. Source pcantivirusreviews.com
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